Terms & Conditions Royal24 – A Complete Guide for All Malaysian Members

These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and Royal24 ("Platform", "we", "royal24") in connection with your use of the website, services, games, and products provided by royal24 at https://royal24.best.

By accessing or using the royal24 platform in any way – whether via web browser, mobile app, or any other device – you are agreeing in full to all terms stated here. If you do not agree with any part of these terms, you must stop using the royal24 platform immediately.

These Terms constitute a valid and binding agreement between you and royal24. They are to be read together with Privacy Policy and Responsible Gambling Policy us, both of which form part of your overall agreement with the royal24 platform.

To be eligible to register and use royal24's services, you must meet all of the following requirements without exception:

• Be at least 18 years of age at the time of account registration.
• Residing in or accessing the platform from a region where online betting is not specifically prohibited.
• Never been banned or restricted from using the royal24 platform previously.
• Registering on your own behalf and not on behalf of any third party.
• Not subject to any legal restrictions that prohibit participation in online gambling activities.
• Have never applied for a voluntary self-exclusion that is still active on the royal24 platform.

Royal24 reserves the right to request proof of identity — such as a copy of your identification card, passport, or relevant documents — at any time to verify a member's eligibility. Failure to submit the requested documents within the stipulated timeframe may result in account suspension until verification is completed.

Registering a royal24 account is free and can be completed in under 2 minutes. During sign-up, you are required to provide accurate, complete, and up-to-date information, including your full name, active mobile number, and a valid email address.

One Account Per Person: Each individual is only permitted to hold one active account on royal24 at any given time. Owning multiple accounts — whether under the same or different identities — is strictly prohibited. Violations of this rule may result in the freezing of all associated accounts and the forfeiture of all balances and bonuses held within them.

Password Security: You are solely responsible for keeping your account password confidential. Royal24 will never ask for your password via email, SMS, live chat, or any other communication channel. If you suspect your account has been accessed without your authorisation, contact the royal24 support team immediately at support@royal24.best.

Royal24 accepts deposits via the following Malaysian payment methods:

All deposits must come from a payment method registered in your own name. royal24 does not accept third-party deposits. If a deposit is received from an unrecognised source, royal24 reserves the right to withhold the funds until the origin of those funds has been verified.

All deposits are accepted in Malaysian Ringgit (RM) only. royal24 does not accept any foreign currency for transactions on this platform.

Royal24 members may submit a withdrawal request at any time, provided the following conditions are met:

• Account identity verification has been completed with valid documentation.
• No outstanding bonus rollover requirements on your account.
• The withdrawal amount meets the minimum threshold of RM50 per transaction.
• The withdrawal method must be the same as, or consistent with, the original deposit method.
• No suspicious or fraudulent activity has been detected on the account in question.

Processing Time: Withdrawals to e-wallets (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) are processed within 5–30 minutes of approval. Withdrawals to bank accounts via FPX may take 1–3 business days depending on the receiving bank.

Daily Withdrawal Limit: The standard daily withdrawal limit is RM50,000. Platinum and Diamond VIP members are eligible for higher withdrawal limits – contact your account manager for details.

Royal24 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements that are clearly stated for each promotion. The following general principles apply to all bonuses at royal24:

• Welcome bonus of up to RM888 exclusively for new members making their first deposit of at least RM30. 15x rollover within 30 days.
• 10% weekly cashback (up to RM500) is calculated every Sunday and credited every Monday at 9 AM. 3x rollover applies.
• RM50 free sports bet for new members – valid for 7 days from registration date. 5x rollover on winnings.
• 50% reload bonus (up to RM200) every Friday for active members. Minimum deposit RM50. 12x rollover applies.
• Daily Live Casino rebate of 0.8% is calculated based on total wager (turnover) and credited with no rollover requirement.
• Each member is entitled to one bonus at a time — using multiple bonuses simultaneously is not permitted unless otherwise stated.

Royal24 reserves the right to modify, suspend, or terminate any promotion at any time with prior notice. Any attempt to abuse the bonus system – including risk-free betting, use of multiple accounts, or group coordination – may result in bonus forfeiture and account closure.

All wagers at royal24 – whether Sports Betting, casino games, or live table games – are subject to the following rules:

Sports Betting: The odds displayed at the time a bet is placed are the odds that will be used to calculate winnings, regardless of any subsequent odds changes. For cancelled matches, all bets will be fully refunded to your account. Bets placed on football matches (Malaysia Super League, EPL), cricket (IPL, ICC), badminton, e-sports, and other sports are subject to the respective market rules listed within the royal24 platform.

Casino Games & Table Games: All Live Casino games on royal24 feature real dealers streamed live. The outcome of each round is final and cannot be disputed once the round has concluded. royal24 is not liable for any losses resulting from a player's own strategic decisions.

Technical Disruptions: If a technical disruption occurs during an active game session, royal24 will attempt to restore the session to its last recorded state. If restoration is not possible, any active bets will be returned to your account based on our system records, which are final.

Royal24 is fully committed to the integrity and fairness of all games on our platform. All casino games using a random number generator (RNG) are certified by independent international bodies to ensure every outcome is completely random and cannot be manipulated.

Live table games at royal24 feature real dealers streamed live from a dedicated casino studio. All card dealing and dice rolling are performed by actual people, fully visible to players via live video stream – no computer graphics are used to replace any dealer action.

Sports Betting odds on royal24 are set based on real-time global market data and reflect the true probability of match outcomes. Royal24 does not manipulate odds once a bet has been placed.

A royal24 account is considered inactive if no login activity or transactions occur over 12 consecutive months. The following policy applies to inactive accounts:

• Royal24 will send a reminder email after 6 months of inactivity.
• After 12 months of inactivity, a maintenance fee of RM5 per month may be deducted from your account balance.
• Any unused bonus or promotional credit will expire after 90 days of inactivity.
• To reactivate a dormant account, simply log in and contact royal24 customer support — no reactivation fee applies.

Any cash balance in an inactive account will not be forfeited or erased – it remains yours and can be withdrawn at any time upon successful identity verification.

Royal24 reserves the right to suspend, restrict, or close any member's account without prior notice under the following circumstances:

• Detection of identity fraud or the submission of false information during registration.
• Operating multiple accounts to abuse promotions or bonuses.
• Use of automated software, bots, or prohibited methods to exploit the platform.
• Coordinating with other players to abuse bonuses or games.
• Attempts at money laundering or suspicious transactions.
• Violation of any condition set out in these Terms.

You also have the right to close your royal24 account at any time by contacting our support team. Any valid cash balance in the account will be processed for withdrawal once the account closure review is complete, typically within 5 business days.

Royal24 is strongly committed to responsible gambling. We believe betting should be a form of entertainment — not a source of financial stress or personal hardship. To support this, our platform provides a range of self-management tools that you can access at any time:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits directly from your royal24 account.
• Loss Limit: Set a maximum loss limit you are comfortable with over a given period.
• Session Time Limit: Set a limit on the amount of time you spend on the royal24 platform each day or week.
• Self-Exclusion: Request a break from the platform for 24 hours, a week, a month, or longer — whatever suits your needs.
• Game History Review: Access a complete record of all your betting activity and transactions for your own monitoring purposes.

If you feel that gambling is starting to affect your daily life, finances, or relationships, please reach out to the royal24 support team for assistance. We also encourage you to visit our Responsible Gambling for more information and support resources.

Royal24 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). All personal data you provide to royal24 during registration and use of the platform will be processed in accordance with our comprehensive privacy policy.

In short, we collect information necessary to process your account and transactions, verify your identity, comply with legal requirements, and deliver better customer support. We will not sell, rent, or share your personal data with third parties for marketing purposes without your prior consent.

For full details on how we handle your personal data, including your rights to access, update, or request deletion of your data, please read Privacy Policy our complete policy.

Royal24 strives to provide the best possible online betting and casino platform; however, there are liability limitations that all members should be aware of:

Service Disruption: Royal24 does not guarantee that the platform will always be available without interruption or error. In the event of scheduled maintenance or unforeseen technical disruptions, royal24 will work to restore services as quickly as possible and will announce any downtime through our official communication channels.

Losses Resulting from Gameplay Outcomes: Royal24 is not liable for any financial losses incurred by members as a result of their own betting decisions. Betting carries financial risk, and each member plays entirely at their own discretion and responsibility.

Third Parties: Royal24 is not liable for any acts, failures, or omissions by third-party service providers, including payment providers, game suppliers, or internet infrastructure providers.

Royal24 reserves the right to amend, add, or remove any part of these Terms at any time. All changes take effect immediately upon being posted on this page, unless otherwise stated.

For material amendments that significantly affect members' rights or obligations, royal24 will send notice via your registered email and/or display a prominent notice on the platform at least 7 days before the changes take effect.

You are responsible for reviewing this Terms page periodically. The date of the most recent update is always displayed at the top of this page. If you do not agree with any amendments made, you have the right to close your royal24 account before the changes take effect.

For any enquiries regarding royal24's Terms & Conditions, please reach out to our support team via live chat on the platform or by email at support@royal24.best. We're available in both Bahasa Malaysia and English, 24 hours a day, 7 days a week.